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Concerns & Complaint Procedures
Addressing a Concern and/or Complaint
Addressing a Concern and/or Complaint![]()
Addressing a Concern and/or Complaint
Corning Union Elementary School District strives to create and maintain open, inclusive, two-way communication with families. We believe parents/guardians enjoy strong relationships with their students' teachers, principals, and other school professionals. However, sometimes questions or concerns arise. We have outlined steps to facilitate this goal and ensure we can address your needs quickly and efficiently.
- Start with School Staff: We encourage families to reach out to the person closest to the concern/complaint (teacher, counselor, coach, principal, etc.) as they have the greatest ability to work with you to address and resolve any issue. Keep in mind that teachers and staff provide service to many students; therefore, allow staff 24-48 hours to respond Monday through Friday during school business hours.
- If the issue isn't resolved, talk to the Principal. If you feel a resolution hasn't been reached by the school staff, you should schedule a meeting or phone call to discuss the situation with your school's assistant principal or principal.
- Last step, contact the school district. If you still feel there has not been a satisfactory resolution after exhausting all efforts in steps 1 & 2 above, please get in touch with the superintendent's office. The Assistant Superintendent or Superintendent will work with families and schools to resolve concerns, discuss policies and procedures, as well as ensure that families and schools are successfully partnering for student success. NOTE: If you have not taken the steps above to resolve the issue with the school, you may be referred back to the school site.
Students learn how to handle real-life situations from the behavior of the adults around them. As a district, we strive to model for students how to resolve issues respectfully, courteously, and effectively.
How to Resolve a Complaint
How to Resolve a Complaint![]()
How to Resolve a Complaint
The first step in resolving a complaint is to follow the process outlined above. However, some issues may need to follow a more formal process. The Board adopts a uniform system of complaint processes (5 CCR 4600-4670). The district's Uniform Complaint process is outlined in the navigation to the left.
