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Duo MFA Overview

OVERVIEW

Multi-factor authentication (MFA) is a security approach that uses two factors to authenticate your identity when signing into your computer, email or other online services.  CUESD uses Duo and Google to manage the second factor of MFA: something you have.
 

MFA OVERVIEW

MFA is a security mindset of using two factors to authenticate your identity when signing into your computer, email or other online services.  These factors include something you know, like a username and password, and something you have, such as a smartphone or security key.

A common example of MFA is withdrawing money from as ATM.  To gain access to your bank account, you need a bank card (something you have) and your PIN (something you know).
 

DUO

CUESD uses Duo to manage the second factor of MFA: something you have. Duo MFA allows you to authenticate into your computer or email a few different ways:
    • Approving a Duo Push sent to your smartphone through the Duo Mobile app - recommended method.
    • Tapping a Yubikey USB security key plugged into your computer.
You can choose which Duo authentication method you prefer.
 

FAQ

Q.  Why do I need to use MFA at CUESD
A.  MFA helps protect personal information stored in Aeries and email accounts, such as grades, financial information, contact information and other sensitive data from malicious cyberattacks, such as phishing emails or password guessing.
While CUESD has many tools in place to combat these attacks, employees can still be targeted.  In almost all cases. MFA can help protect your personal information and sensitive data by adding an extra layer of security to your account.
 
Q. Which CUESD services require me to use MFA?
A.  The common services that require MFA include:
  • Windows Logon
  • Email
  • Aeries
This list will continue to change as more services support MFA
 
Q. How often do I need to use MFA?
A. Windows Logon will require MFA every 3 days.  Online services will require MFA every 12 hours.
 
Q. What information does the Duo Mobile app collect from my device?
 
Q. I don't want to install Duo Mobile on my smartphone.  How else can I use MFA at CUESD?
A. CUESD will provide you a YubiKey USB security key.  Please contact the Technology Helpdesk.